Q: How will I get the e-book?
A: You can download it directly at checkout after doing the payment. Additionally you will also get a download link to your email id. Click on “download” the file to save it. The file is in the PDF format.
Q: How much time will take to get the mail ?
A: Email is automatically sent to your email address. You will receive it immediately after you have placed your order.
Q: My file is password protected ?
A: Check your inbox. Both password as well as download links are available in the mail.
Q: I deleted the file by mistake? Please help.
A: Please keep the file safe once you download it. In case we are convinced with a genuine reason, we may help you. Write a mail to firstname.lastname@example.org
Q: Is the study module compatible for mobile phones or PC?
A: All kinds of smartphones and apple ios versions are compatible to view the PDF file as well as access the video lectures. All kinds of personal computers, desktop, laptop can run the study modules.
Q: How will I get the video lectures?
A: As soon as you are done with the successful payment of the lecture, a link will automatically be sent to your email id with passwords. You can access the video anytime by clicking on the link. You must have the internet connection in order to click on the link.
Q: I have given the wrong Gmail id by mistake, please help!
A: If we are convinced with a genuine reason we will provide you the link on your given mobile number as an alternative in such cases. It can also be resent to corrected email.
Q: Why is my coupon not working?
A: Please mail us at email@example.com for immediate resolution.
Q: Can I resell the module?
A: NO. Resale of the study material or video lecture online/offline will be considered as copyright infringement. Suitable legal Actions will be taken against the person found guilty by penalizing with charges which may include compensation in cash/sentencing or both. The content is owned by www.defencedirecteducation.com
You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, re-post, perform, display or in any way commercially exploit any of the content without the prior permission of DDE.
Q: I have other technical queries?
A: Please mail us at firstname.lastname@example.org