Defence direct education

Frequently Asked Questions ( FAQs)

Frequently Asked Questions| FAQs

Frequently Asked Questions

Q: Is DDE material equally helpful for all defence examinations?| FAQs
A: DDE material covers the portion for all defence examinations. However, it is handcrafted specially for CDS, NDA, AFCAT & SSB

Q: Can we rely on your notes and study material?
A: DDE has put in a lots of time, intel and effort, research & cost . Moreover, researches and analysis were executed properly to extract the most fruitful knowledge. Our study material  have proved successful for AFCAT, NDA & CDS.

Q: After studying all your notes can I pass my exams?
A: Indeed if you are following our study material and schedule properly.

Q: Is there any special discount on study material?
A: yes. Moreover Coupons are available time to time on our home page. you may utilize them.if you are not able to find them, you may contact us.

Q: How will I get the e-book?
A: when you purchase the ebook, you can download it directly at checkout. Additionally you will also get a download link to your email id. Click on “download” the file to save it. The file is in the PDF format. It will open as soon as you download it.

Q: I deleted the file by mistake? Please help.
A: Please keep the file safe once you download it. In case we are convinced with a genuine reason, we may help you.

Q: Is the study module compatible for mobile phones or PC?
A: All smartphones running on android jellybean and updated version/all apple ios versions may easily view the PDF file as well as access the video lectures in their smartphones. All the personal computers,desktop,laptop can run the study modules.

Q: How will I get the video lectures?
A: As soon as you are done with the successful payment of the lecture, a link will be automatically sent to your email id with passwords. You can access the video anytime by clicking on the link. You must have the internet connection in order to click on the link.

Q: I have given the wrong gmail id by mistake, please help!
A: We are not responsible for such carelessness. But we ll provide you the link on your given mobile number as alternative in such cases. If convinced we may also send the files to corrected email.

Q: Why is my coupon not working?
A: Contact us at our email-id Or whatsapp us for immediate resolution.

Q: Is my payment safe?
A: Yes, your payments are secured by 128 bit encryption, SSL (secure socket layer) and managed by secured payment gateways. Your payments are totally safe. In case your payment is wrongly deducted or transaction remains incomplete, the payment will be refunded and processed to your original payment mode within 2-3 working days.

Q: Can I make the payments through wallets?
A: yes. You can.

Q: Can I purchase the study modules offline?
A: Yes, you have the option to purchase the module offline. You will be provided with study material by our delivery partners.

Q: How much time will it take to get the books delivered?
A: The product will be  dispatched on the next day. For e.g  if you place order on 2nd august, product will be dispatched on 3rd of august and you will be notified on that day along with the tracking id number for tracking the same.

Q: How many days will it take to deliver the product?
A: It may take anywhere between 2-4 working days to deliver. However, it will not take more than 4 days.

Q: Can I resell the module? 
A: NO. Resale of the study material or video lecture online/offline will be considered as copyright infringement. Suitable  Actions will be taken against the person found guilty by penalizing with charges which may include compensation in cash/sentencing or both.  The content is owned by www.defencedirecteducation.com
You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, re-post, perform, display or in any way commercially exploit any of the content.

Q: I have other technical queries?
A: Please mail us at support@defencedirecteducation.com or whatsapp us @ +918050303287
For immediate response. For general queries whatsapp 7406300393

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In general these are the most frequent FAQs. Furthermore, if you have any other question. Contactus at the above contacts.